This policy applies to orders within the United States. It is designed to ensure that you have a clear understanding of our shipping policies and procedures. By ordering from this store, you accept the guidelines here.
Shipping And Delivery
- Free Shipping: We offer free shipping on all orders.
- Processing Time: Orders placed through our website usually ship within 1-3 business days (Monday to Friday).
- Transit Time: Transit time can be between 4 to 8 business days (Monday to Friday).
Order Tracking
Tracking information is automatically sent to the email address you provide at checkout. If you do not receive tracking information within 1-3 business days of the above processing time, please check your spam folder.
International Shipping
As of now, we do not support international shipping.
Tax
All orders sent to customers are exempt from additional duties and taxes.
Order Cancellation
Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please email us at: [email protected] if you decide to cancel the order. We will not accept order cancellation requests if the orders have already been shipped.
Change Address or Phone Number
If you would like to change your address, you will need to contact us at: [email protected] and update us with the new delivery address. After the order is shipped, we will no longer be able to change the shipping address.
Damaged or Missing Packages
Please check all items thoroughly after receiving them. Sometimes your items may be damaged in transit. When this happens, please send an email and damage photos within 5 days of the shipping date to [email protected]. Any damaged or missing items reported after 5 days will not be refunded. Please do not discard any packaging or product until all shipping issues have been resolved.
Contact Information
If you have any questions about this Policy, you can contact us:
Diverts
123 St. Andrews Drive
Columbiana, Ohio 44408
United States
Phone: +1 9796373895
Email: [email protected]